COLLECTOR

COLLECTOR in Amarillo, TX

Shift: 1st - Day
Hours: 8:00 AM - 5:00 PM
Schedule: PRN

Job Summary:

This position is responsible and accountable for phone contact with the insurance company and/or the patient for payment on patient accounts.  Insurance collectors are a specific subset of collectors and specialize in all debts relating to health care, including hospitalizations, surgeries and routine services. Collector identifies and resolves issues associated with claim underpayment, contacts designated insurance carriers to inquire on underpayment and sends appeal letters to insurance carriers. Performs follow up with payors, research contracts and escalate contract issues and review Managed Care Contracts and compare against claims to identify discrepancies.

Education/Licenses/Certifications:
High school diploma/GED

Qualifications/Knowledge/Skills/Abilities:
At least 1 year of healthcare insurance collection experience

Experience and/or knowledge of managed care, governmental and commercial insurance

Maintain working knowledge of contract management and patient accounting systems

Able to analyze data to determine corrective actions needed to effectively understand changes required     to appeal underpaid amounts

Able to understand payment methodology and guide underpayment recovery specialists to identify and       collect underpayments from contracted commercial and governmental payors

Must exhibit desire to exemplify the BSA culture, including the BSA Mission, Vision and the BSA Way
Excellent customer service and communication skills (written, verbal, and phone) 
Ability to multitask and possess good organizational skills

Ability to tolerate interruptions and display flexibility
Self-motivated
Solid keyboard and data entry skills required

Beginning to intermediate level of expertise with Microsoft Office Outlook, Word and Excel

Position requires fluency in English language to function in job environment appropriately

Schedule Details:

Status: PRN (as needed)

Shift: 1st - Days

Hours: 8:00 A.M. - 5:00 P.M.

Days: Monday - Friday

Work Schedule: 8.00 hours