Collector

Shift: Day
Schedule: Full - Time Regular

The Collector maintains account receivables for Medicare, Medicaid, and commercial insurances for a large multi-specialty clinic.  Responsible for AR follow-up, claim submission via paper or electronic processing, documents all collection activity, communication and/or verbal inquiries from all relevant parties. Must maintain and organize insurance balances and respond to all correspondences.  Responsible for the effective communication and timely collection of patient accounts for initial phone contact with the insurance company and/or the patient for payment and resolve balances. Such responsibilities encompass not only the internal functioning of the area, but also the integration of these services into the overall functioning of BSA. Understands, participates in, and contributes to quality of customer service. Insurance collectors are a specific subset of collectors and specialize in all debts relating to health care, including hospitalizations, surgeries and routine services. 

  Education/Licenses/Certifications: 
  High school diploma/GED

Qualifications/Knowledge/Skills/Abilities:
  At least 1 year of healthcare insurance collection experience required
  Knowledge of UB-04 and 1500 billing requirements preferred
  Experience with insurance collections, AR follow up and understands the rules and regulations for local, state and federal agencies
  Experience with Allscripts Practice Management and EHR preferred
  Accountability for meeting monthly cash collection goals
  Must exhibit desire to exemplify the BSA culture, including the BSA Mission, Vision and the BSA Way
  Excellent customer service and communication skills (written, verbal, and phone)    
  Ability to multitask and possess good organizational skills
  Ability to tolerate interruptions and display flexibility
  Self-motivated
  Solid keyboard and data entry skills required
  Computer skills - Microsoft Office and Outlook
  Position requires fluency in English language to function in job environment appropriately
  Ability to work in a team setting